Business systems that fit the business, not the other way around.

Yes. We first assess whether the need is configuration, extension, integration, process redesign, or a data-quality problem before proposing custom code.

We use staged migrations with source profiling, mapping, validation, reconciliation, cutover criteria, and a defined rollback approach where the change warrants it.

It depends far more on how settled your processes are than on the software. Where the process is agreed, delivery moves quickly; where it is not, the implementation surfaces that, which is useful but takes time nobody planned for.

Configuring the system around how work is described rather than how it is actually done. We spend real time on that gap early, because a system that fights the daily routine gets abandoned regardless of how well it was built.

Usually. Integration is scoped explicitly rather than assumed, since it is where most of the unplanned effort in these projects lives. We map the interfaces before the implementation plan is priced.

Your team, with documentation and training designed for that from the start. Where you want ongoing support we offer it as a defined agreement, but the system is never built so that only we can operate it.